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Then this morning as we were leaving my wife asked the new woman at the front desk if she would ship something for her and she gave a ton of pushback and could not even provide an envelope or help at all. So I went back to the room and then had to wait 20 minutes for someone to bring us the keys after waiting I finally made my whole family leave the room and go to the lobby and when we were getting out of the elevator there was a bellman with the keys.
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She was just being lazy and could not think for herself. I worked front desk at a 5 star hotel after college and doing a room move cannot be easier in a PMS. She pushed back on our room move and finally relented Then of giving me keys and checking me into the new room using the PMS she said she could not do this.
#LIDO HOUSE NEWPORT BEACH TV#
When we did make it to the room the TV did not work so I asked if we could be moved as it was already late after a long day and I did not want an engineer coming to the room in this covid day and age. The woman at the front desk could not be less helpful and her attitude was as if I was bothering her to do her job during check in. The front desk staff was terrible upon check in. We stayed at the Lido House for one night. Then this morning as we were leaving my wife asked the new woman. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).We stayed at the Lido House for one night. Social distancing measures are in place and guests are provided with hand sanitizer. Disinfectant is used to clean the property. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.
#LIDO HOUSE NEWPORT BEACH PROFESSIONAL#
This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Special requests can't be guaranteed and may incur additional charges. Special requests are subject to availability at the time of check-in. This property accepts credit cards cash is not acceptedĬharges for extra guests may apply and vary according to property policy.Ī cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
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Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges This property is managed by a professional hostĮxtra-person charges may apply and vary depending on property policy Additionally, rooms include complimentary bottled water and irons/ironing boards. Business-friendly amenities include desks, desk chairs, and phones. In-room wired and wireless Internet access is available for a surcharge. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix.
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Pillowtop beds feature down comforters and premium bedding. Lido House, Autograph Collection offers 130 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. This 4.5-star Newport Beach hotel is smoke free. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Lido House, Autograph Collection. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A business center and limo/town car service are available. Along with a restaurant, there's a coffee shop/café on site. Lido House, Autograph Collection offers its guests a full-service spa, an outdoor pool, and a fitness center.